Vinted Shoppers Voice Frustration Regarding Size Modifications
Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.
The popular resale platform has altered its size classifications for women's and children's garments but did not contact all users about the change.
Digital Channels Response
Numerous buyers and vendors have taken to social media stating that platform listings now display a different size category compared to what was initially listed due to the recalibration.
The platform stated the updated approach better aligns with comparable marketplaces.
They have suggested members to examine their items and adjust the sizing manually if necessary, which has left users frustrated.
Sizing System Updates
Before the change, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
With some products, the sizing has been recategorised - like an L measurement was formerly size 12 but now shows as UK 16-18.
Member Experiences
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she explained.
Required Changes
Another shopper, based in Derby, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she stated.
Marketplace Information
The app has more than 100 million users, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This is not the initial instance that an unexpected update on the platform has faced criticism: previously, the platform withdrew an update concerning shipment methods due to shopper criticism.
